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Spiderweb-Solutions.com

General service agreement
This agreement is between the parties Spiderweb-Solutions.com Inc. (hereafter referred to as "we", "us", "our"), and Customer (hereafter referred to as "you" or "your"). You agree to the terms and conditions of this User Agreement, and its attachments and appendixes, as they may change from time-to-time, including: Acceptable Use Policy Billing Policy Privacy Statement Domain Registration Agreement Personal Data Statement Domain Dispute Policy TLD-specific appendixes Ownership Rights and Licenses. Spiderweb-Solutions.com Inc has purchased and paid for the Domain Name, and is the owner of the Domain Name. Spiderweb-Solutions.com Inc. may rent the Domain Name to the customer for his exclusive use, but the property of the Domain Name shall remain of Spiderweb-Solutions.com Inc.. Customer grants to Spiderweb-Solutions.com Inc., in conjunction with Customer's Website only, a nonexclusive, nontransferable royalty-free, worldwide license to reproduce, distribute, publicly display, and digitally perform the Content and the tools and work product (such as the HTML, Java applets, CGI scripts, and ActiveX controls) for Customer's Website. Customer further grants to Spiderweb-Solutions.com Inc. a nonexclusive, nontransferable, royalty-free, worldwide license to use Customer's Own Domain Names, trade names and other commercial designations for purposes of creating content directories and indexes and for marketing and promoting the Website. The licensing rights granted in this paragraph will automatically terminate with the termination of Spiderweb-Solutions.com Inc.'s service for Customer. The rented Domain Name shall remain the property of Spiderweb-Solutions.com Inc, and shall be rented to any other parties. Termination for Cause. Customer and Spiderweb-Solutions.com Inc. shall each have the right to terminate this Agreement in the event of any material breach of this Agreement. Notice prior to termination may or may not be given, depending on the severity of the violation. Referrals Following Termination. If Customer is required to move its Domain Name following any termination of this Agreement, Spiderweb-Solutions.com Inc. will, for a maximum period of 30 days upon customer's request, maintain the Website's URL. At such URL, Spiderweb-Solutions.com Inc. will provide one Web Page (including a hypertext link) that Customer may use to direct its users to its new Website or other URL of Customer's choosing. However, Spiderweb-Solutions.com Inc. will have no obligation to provide such referral if Spiderweb-Solutions.com Inc. reasonably believes Customer was engaged in activities on the Website that violate any laws. Non-Transferability. Your account and the right to use our services, equipment, and infrastructure, are non-transferable unless we give our consent in writing. User agrees to protect their account password and to keep it secure from unauthorized users. If Spiderweb-Solutions.com Inc. discovers that the user's account is being used improperly for any reason, Spiderweb-Solutions.com Inc., at its discretion, can at any time suspend or cancel the user's account. Changes to Service. The services that we provide are expected to change as technology changes and systems are upgraded. We reserve the right to change any service or feature that we offer with 10 days notice to you. This includes changes to network access, and all system hardware and software. Customer Data. You are responsible for keeping a current and complete copy of your Data in your own possession. Although we may maintain backups of your data for disaster recovery purposes, it is ultimately your responsibility to keep a copy of all files in your own possession. Spiderweb-Solutions.com Inc. Limited Warranties. Spiderweb-Solutions.com Inc. represents that it will provide the quality and quantity of services, as orderd by customer, and as described on the Spiderweb-Solutions.com Inc. website. Customer Warranties. Customer represents that it will not at any time post, upload, display, or otherwise distribute any Content that violates Spiderweb-Solutions.com Inc.'s Acceptable Use Policy (below). Disclaimer of Warranties. EXCEPT AS SET FORTH HEREIN, Spiderweb-Solutions.com Inc. AND CUSTOMER EACH EXPRESSLY DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES IN SOME CASES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO CUSTOMER. CUSTOMER MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE. Indemnification. Customer and Spiderweb-Solutions.com Inc. each agree to indemnify, defend and hold harmless the other from and against any third party claim, action, suit, or proceeding arising out of the inaccuracy of any respective representation stated in paragraphs 7 and 8 above. Such indemnity shall apply to all losses, damages, liabilities, and reasonable attorney's fees and costs incurred by the party receiving the benefit of this paragraph. Limitations on Liability. Subject to each party's respective indemnity obligations in section 10, in no event shall either party be liable for any special, incidental or consequential damages, or for interrupted communications, lost data or lost profits, arising out of or in connection with this Agreement and/or Spiderweb-Solutions.com Inc.'s services. Some states do not allow the exclusion of limitation of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to Customer. Spiderweb-Solutions.com Inc.'s liability to Customer for actual damages for any cause whatsoever, regardless of the form of the action, will be strictly limited to a maximum of the total fees paid by Customer to Spiderweb-Solutions.com Inc.. Miscellaneous Provisions. This Agreement will be governed by California law without giving effect to principles of conflict of laws. Both parties agree to submit to jurisdiction in California, and that any action brought regarding the enforcement or interpretation of this Agreement shall be filed in San Diego County, California. The prevailing party in any action will be entitled to reasonable attorney's fees and costs. If any provision of this Agreement is held to be unenforceable for any reason, the remaining provisions shall remain in full force and effect. The waiver of any breach of this Agreement will not operate as a waiver of any other or subsequent breach. This Agreement, including Appendix A and B (listed below), constitutes the entire understanding and agreement between Spiderweb-Solutions.com Inc. and Customer. This Agreement may only be amended in writing signed by both parties. The parties to this Agreement are independent contractors, and no agency, partnership, joint venture, or employer-employee relationship is intended or created. Neither party shall have the power to obligate or bind the other. Any notices required or permitted hereunder may be given by electronic mail or fax if receipt is confirmed by the recipient, or if the notice is also sent by first class mail. Notice will be deemed given on the date the electronic mail is sent. Spiderweb-Solutions.com Inc. reserves the right to refuse service to anyone at its sole discretion. Spiderweb-Solutions.com Inc. may cancel specials or promotions at any time for any reason. Spiderweb-Solutions.com Inc. reserves the right to reject this Agreement by notifying Customer by email within 96 hours of receipt of this Agreement. Customer will receive a 100% refund if the Agreement is rejected. BY CREATING AN ACCOUNT, SUBMITTING THIS FORM, OR SIGNING THIS DOCUMENT, THE CUSTOMER ACKNOWLEDGES READING THIS AGREEMENT AND ENTERING INTO A LEGAL, BINDING CONTRACT WITH (Spiderweb-Solutions.com Inc.).

Acceptable use policy
Content You may not upload any material, transmit any message, link to any website, execute any program, or otherwise use our services or infrastructure to engage in any activity, that: Infringes on any copyright, trade secret rights or patent rights of any third party; Violates any law or regulation, including without limitation the laws and regulations governing export control; Solicits the performance of any illegal activity; Is defamatory or trade libelous; Is pornographic, or obscene; Contains nudity or adult matieral; Contains discriminatory or hate propaganda; Contains "warez", hacking-related material, or material which promotes the illegal distribution of software; Contains viruses, Trojan horses, worms, time bombs, or cancelbots; Contains any computer program or defect intended to damage a computer system or its data; Attempts to gain unauthorized entry into another system or service; Conceals the identity of a person or system, by forging headers, or spoofing IP addresses, for example; Attempts to disable a system or service through the use of denial-of-service (DOS) attacks; Collects ("harvests") email addresses from mailing lists, newsgroups, or websites; Transmits unsolicited email in any amount; Results in multiple complaints from third parties. Email You may not transmit, or solicit the transmission of, unsolicited email. You may not use unsolicited email to link to, or drive traffic to, any website we host, or any other service that we provide. We define "unsolicited email" to include: SPAM; Unsolicited commercial email (UCE); Opt-out mailing lists; Any message sent to a mailing list which was created by harvesting or collecting email addresses in any manner that does not obtain EXPLICIT permission from its recipient(s); Any message sent in high volume for the purpose of disabling or annoying its recipient(s); Any message that results in multiple complaints from its recipient(s). Newsgroups You may not post unacceptable content to any newsgroup, chatroom, or other public forum. We define "unacceptable content" to include any message or post that: Is posted to the same forum ten or more times; Is "cross-posted" to ten or more newsgroups; Is posted for the purpose of promotion of any product or website; Is posted in defiance of a newsgroup charter, forum rules, or FAQ; Is posted in high volume for the purpose of disabling or annoying viewer(s); Results in multiple complaints from forum users. Resources Because all of our customers share a common pool of resources, you may not monopolize our resources to the detriment of others. If your resource utilization approaches levels that might negatively impact other customers, we will notify you, and you will be required to reduce resource utilization, or purchase dedicated services. If your account severely impacts other customers, we may temporarily suspend your account without notice. You affect resource use in many ways, including: The rate and complexity of CGI scripts that you execute; The rate and complexity of database queries that you execute; The frequency that you use email, FTP, control panel, and other services; The size and number of files that you upload to your website; The number of hits that your website receives; Your storage requirements, including email, database, and website storage. End-users only Except as set forth in our partnership program rules, including reseller and affiliate programs, our services are provided for end-users only. You may not "subhost" or resell any of our services, for fee or for free, without our express written consent. Violation If you violate these rules, you may be subject to additional charges for the costs and time we spend on diagnostics and troubleshooting, corresponding with legal counsel, communicating with authorities, responding to complaints, removing files, deleting unsolicited correspondence, and/or suspending or terminating your account. If we believe that you are violating, or have violated these rules, we may, at our sole discretion, immediately suspend or terminate your account without notice. If we terminate your account, this does not release you from liability for charges due and owing.

Billing terms
Payments We accept credit cards (Visa, MasterCard, American Express, Discover), personal and business checks, cashier's checks (bank drafts), money orders, and international money orders. All payments must be in U.S. currency, and must be drawn on a U.S. bank. Send check payments to: 7050 27th Street, Suite 502, Montreal Quebec Canada. Overnight payments by express mail can be mailed to the same address. We accept wire transfers for amounts over two hundred dollars; a $10.00 processing fee applies. When selecting your wire transfer amount, please be sure to account for your own bank's processing fees. If you send us a check that is returned unpaid (a "bounced check"), or if your credit card charge is disputed by the issuing bank (a "chargeback"), we will charge you a $25.00 processing fee, and assess the returned payment amount to your account. If we suspect fraud, we may immediately suspend your account without notice. If multiple payments from you are returned, we will require that you pay by cashier's check or money order. Because we do not activate new accounts until payment is received, we recommend that you initially pay using a credit card. Billing For monthly recurring services, you may choose to be billed monthly (credit card only), quarterly, or annually. For all other services, pre-payment is normally required. Regardless of your billing period, we will email you a monthly statement which shows recent billing activity. If you require a paper statement, you can print a PDF version of your statement from within your control panel. In some cases, we may agree to send you a monthly statement by postal mail, however an additional fee may apply. If you elect to have us automatically charge your credit card, we will do so approximately 14 days after we send your monthly statement. We will keep your recurring credit card authorization on file until we receive written or explicit instructions from you indicating otherwise. Delinquent accounts If you fail to pay your bill within 30 days, we will assess a monthly late payment fee of 1.5% or $5.00, whichever is greater. This fee is considered liquidated damages, and is not a penalty. If you fail to pay your bill within 60 days, we will assess an additional late payment fee, and we will suspend your account. We will not reactivate a suspended account until we receive payment in full, at which time it will be subject to a $10.00 account reactivation fee. Although we may suspend your account, you are not eligible for a pro-rated refund for the time that your account was suspended. If you fail to pay your bill within 90 days, we will terminate your account, at which time all files, emails, settings, and configuration will be deleted. Cancellation When you add services to your account, you may receive special pricing in exchange for a term or volume commitment. For example, setup fees are often waived on an annual contract. If you request to cancel or alter your service in a manner that would break that commitment, we may, at our sole discretion: (a) reject your request, or (b) retroactively increase any and all special pricing that you received, to the pricing that you would have received had you not made such a commitment. In the event that you cancel your account or downgrade a service, we will pro-rate and refund any monthly fees that you paid for service not rendered. Fees for non-monthly-recurring services, such as setup and domain registration fees, are not refundable. If you are owed a refund originating from a credit card payment, we will only issue the refund to that credit card. If you are owed a refund originating from any other payment type, we will send a company check to the billing contact that we have on file, within 30 days of your request. Satisfaction guarantee We offer a 30-day satisfaction guarantee only on monthly recurring services and corresponding setup fees, with certain exclusions. Domain registration fees, custom services, dedicated services are not eligible for our satisfaction guarantee.

Privacy policy
This privacy policy discloses the privacy practices for, and applies solely to information collected by, our website. It covers: What personally identifiable information is collected from you through our website, how it is used and with whom it may be shared; What choices are available to you regarding the use of your data; The security procedures in place to protect the misuse of your information; How you can correct any inaccuracies in the information. Information collection, use, and sharing We are the sole owner of the information collected on our website. We only collect information that you voluntarily give us via email, our control panel system, our online order forms, and/or other direct contact we have with you. We will not sell or rent this information to anyone. This information includes your name, address, phone number, fax number, email address, and credit card information required to establish service. When you contact us, we will use your information to respond to your question, or to provide you with information regarding our services. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email, phone, fax, or mail in the future to tell you about specials, new products or services, or changes to our policies. Your access to and control over information To view and update the information that we have about you, please logon to your account control panel by visiting our website, and clicking the "Login" button. Security We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Whenever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a "closed-lock" icon at the bottom of your web browser, or by looking for "https" in the location bar of your web browser. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The systems in which we store personally identifiable information are kept in a secure environment. Cookies We use "cookies" on this site. A cookie is a small piece of data stored on your hard drive that help us improve your access to our site, and helps us to identify repeat visitors to our site. These cookies are primarily used to store configuration information in your account control panel, and never contain personally identifiable information. Links to other websites Our website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of such other websites. We encourage you to be aware when you leave our website, and to read the privacy policy of any other website that collects personally identifiable information. If you feel that we are not abiding by this privacy policy, please contact us immediately.

Personal Data Statement for Domain Registration
Information you must provide. In visiting our site, you are required to provide information (a) to register a domain name, (b) to update information about a domain name previously registered, or (c) to submit questions about our service. To register a domain name, you are required to provide the name you are registering; your name and postal address (or those of the person for whom you are registering the name); technical information about the computer with which the domain name will be associated; and the name, postal address, e-mail address, and voice and (where available) fax telephone numbers for the technical, administrative, billing, and zone contacts for the domain name. Once the domain name has been registered, your registration agreement requires you to correct and update this data promptly. If you submit a question about our service, you will be asked to provide your name, telephone number, and e-mail address. Why you must provide the information. The information you provide when registering a domain name (or correcting or updating registration information) is required to allow the Internet to associate the domain name with your computer, to allow us to properly handle your account (including notifying you at renewal time), and to permit others operating or using the Internet to easily contact you to resolve issues that arise in connection with the domain name. It will also be stored under a data escrow program to keep the domain name operating in the event we leave the domain-name registration business. When you submit a question to our website, contact information is needed so that we can respond. Who will receive the information. We will provide information you submit in registering a domain name or updating related information to our own employees and consultants, to the administrator of the registry for the top-level domain in which you are registering (currently Network Solutions, Inc. for .com, .net, and .org), to operators and users of the Internet making Whois queries concerning your domain-name registration, to the Internet Corporation for Assigned Names and Numbers (ICANN) (which provides technical coordination for the Internet), and to escrow agents, auditors, Whois service providers, and replacement registrars that ICANN may designate. In addition, unless you instruct us otherwise we may periodically provide your registration information to other companies for inclusion in value-added Internet database and search services. Information you provide in asking questions about our service may be given to our employees and consultants and, upon its request, to ICANN. Protection of your information. We will take reasonable precautions to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Accessing, correcting, and updating information. You are required to correct any erroneous or out-of-date contact information concerning your registration. You can access the information you provide, correct it, and update it by visiting our website at http://www.Spiderweb-Solutions.com Inc..com/. Information you provide about others. In providing personal information about other individuals (such as someone in whose name you are registering or the domain name's technical or billing contacts), you represent that you have notified them of the purposes for which the information will be used, the recipients of the information, and how they can access and correct the information, and that you have obtained their consent.

Terms for domain registration
Definitions "You", "your", and "yours" refer to the person or organization purchasing the Domain Name. "We", "our", and "ours" refer to TierraNet Inc. d/b/a Spiderweb-Solutions.com Inc., an ICANN-accredited registrar which registers Domain Names in various TLDs. "Domain Name" refers to any second-level or third-level domain of the Internet Domain Name System (DNS). "Registry" refers to the applicable technical systems and processes which Registrars use to coordinate Domain Name registration. "Registry Administrator" refers to the company that administers or operates the applicable Registry. This includes, but is not limited to: Verisign Inc., in the case of .COM, .NET, .CC, .BZ, and .TV domains; Public Interest Registry, in the case of .ORG domains; Neulevel, Inc., in the case of .BIZ, .CN, and .TW domains; Afilias Limited, in the case of .INFO and .LA domains; NeuStar, Inc., in the case of .US domains; Global Name Registry Limited, in the case of .NAME domains; Global Domains International, in the case of .WS domains; WorldNames, Inc., in the case of .NU domains; European Registry for Internet Domains vzw / asbl (EurID), in the case of .EU domains; mTLD Top Level Domain Ltd., in the case of .MOBI domains; CentralNic Ltd., in the case of alternative cc.COM domains such as US.COM and UK.COM Effective date This agreement commences on the date that you request registration, transfer, or renewal of the Domain Name, or on the date that you make payment of registration fees for the Domain Name, whichever is later. This agreement applies separately to each Domain Name that you register. Our responsibilities As a registrar, it is our responsibility to register your Domain Name by submitting the Domain Name, contact information, nameserver information, and other information necessary for the creation and maintenance of the Domain Name, to the applicable Registry Administrator. It is also our responsibility to bill you for registration fees, to maintain your contact information, and to provide you with a means of updating your contact and nameserver information for the Domain Name. Your reponsibilities When you register a Domain Name, you are required to provide us with accurate and reliable contact information, including your full name, postal address, email address, voice telephone number, and fax number, if available. You must designate the legal owner of the Domain Name, and in the case that the owner is an organization, association or corporation, the name of an authorized person for contact purposes. It is your responsibility to promply correct and update this information throughout the term of the Domain Name registration. If you willfully provide us with inaccurate or unreliable contact information, if you fail to promptly update information, or if you fail to respond within fifteen calendar days to our inquiries regarding the accuracy of the information you provide, this will constitute a material breach of this agreement, and will be sufficient basis for cancellation of the Domain Name. Your representations You represent that, to the best of your knowledge and belief, neither the registration of the Domain Name nor the manner in which it is directly or indirectly used, infringes on the legal rights of any third party. If you intend to license the use of the Domain Name to a third party, you are nonetheless the owner of record, and you are responsible for providing your own full contact information, and for providing and updating accurate technical and administrative contact information adequate to facilitate timely resolution of any problems that arise in connection with the Domain Name. If you license the use of the Domain Name according to this provision, you accept liability for harm caused by wrongful use of the Domain Name, unless you promptly disclose the identity of the licensee to a party providing reasonable evidence of actionable harm. You agree that registration of the Domain Name is subject to suspension, cancellation, or transfer pursuant to any ICANN-adopted policy, or pursuant to any Registrar or Registry policy not inconsistent with any ICANN-adopted policy: (1) to correct mistakes by any Registrar, Registry, or Registry Administrator; (2) for the resolution of disputes concerning the Domain Name; and/or (3) pursuant to an order issued by a court or arbitral tribunal. You acknowledge and agree that you have the sole responsibility to protect and defend your Domain Name by appropriate legal action. You acknowledge that you have read and understand Spiderweb-Solutions.com Inc.'s Personal Data Statement and Domain Name Dispute Resolution Policy. Ownership The person or organization that you designate as the legal owner of the Domain Name at the commencement of this agreement will be the legal owner of the Domain Name. Although we will accept changes to organizational contact information via the control panel, our record of the legal owner can only be changed by following our change of legal owner procedure: (1) you must pay any outstanding balance on your account; (2) you must send us a signed form describing your intent to relinquish ownership of the Domain Name to another party; (3) you must establish your identity as the current legal owner; (4) you must pay a $25.00 processing fee; (5) the new Domain Name owner must indicate their acceptance of the terms of this agreement. Domain name dispute resolution You agree to be bound by our Domain Name Dispute Resolution Policy. Indemnification You agree to indemnify and hold harmless the Registry Administrator and its directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs and expenses (including reasonable legal fess and expenses) arising out of or related to the Domain Name registration. Amendment A: Additional terms for .biz domain names. BIZ RESTRICTIONS. Registrations in the .biz TLD must be used or intended to be used primarily for bona fide business or commercial purposes. For purposes of the .biz Registration Restrictions ("Restrictions"), "bona fide business or commercial use" shall mean the bona fide use or bona fide intent to use the domain name or any content, software, materials, graphics or other information thereon, to permit Internet users to access one or more host computers through the DNS: a) To exchange goods, services, or property of any kind; b) In the ordinary course of trade or business; or c) To facilitate (i) the exchange of goods, services, information, or property of any kind; or, (ii) the ordinary course of trade or business. Registering a domain name solely for the purposes of (1) selling, trading or leasing the domain name for compensation, or (2) the unsolicited offering to sell, trade or lease the domain name for compensation shall not constitute a "bona fide business or commercial use" of that domain name. BIZ CERTIFICATION. As a .biz domain name registrant, you hereby certify to the best of your knowledge that: (a) The registered domain name will be used primarily for bona fide business or commercial purposes and not (i) exclusively for personal use; or (ii) solely for the purposes of (1) selling, trading or leasing the domain name for compensation, or (2) the unsolicited offering to sell, trade or lease the domain name for compensation. For more information on the .biz restrictions, which are incorporated herein by reference, please see: http://www.neulevel.com/countdown/registrationRestrictions.html (b) The domain name registrant has the authority to enter into the registration agreement; and (c) The registered domain name is reasonably related to the registrant's business or intended commercial purpose at the time of registration. PROVISION OF REGISTRATION DATA. Provision of Registration Data. As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information includes (i) your full name, postal address, e mail address, voice telephone number, and fax number if available; (ii) the name of an authorized person for contact purposes in the case of a registrant that is an organization, association, or corporation; (iii) the IP addresses of the primary nameserver and any secondary nameserver(s) for the domain name; (iv) the corresponding names of those nameservers; (v) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name; (vi) the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name; (vii) the name, postal address, e-mail address, voice telephone number, and fax number if available of the billing contact for the domain name; and (viii) any remark concerning the registered domain name that should appear in the Whois directory. You agree and understand that the foregoing registration data will be publicly available and accessible on the Whois directory as required by ICANN/Registry Policy and may be sold in bulk in accordance with the ICANN Agreement. Inaccurate or Unreliable Data. You hereby represent and warrant that the data provided in the domain name registration application is true, correct, up to date and complete and that you will continue to keep all the information provided up to date. Your willful provision of inaccurate or unreliable information, your willful failure promptly to update information provided to us, or any failure to respond for over five calendar days to our inquiries addressed to the e-mail address of the administrative, billing or technical contact then appearing in the Whois directory with respect to an domain name concerning the accuracy of contact details associated with any registration(s) or the registration of any domain name(s) registered by or through you or your account, shall constitute a breach of this Agreement. Any information collected by us concerning an identified or identifiable natural person ("Personal Data") will be used in connection with the registration of your domain name(s) and for the purposes of this Agreement and as required or permitted by the ICANN Agreement or any ICANN/Registry Policy. DOMAIN NAME DISPUTE POLICY. If you reserved or registered a .biz domain name through us, you agree to be bound by our current domain name dispute policy that is incorporated herein and made a part of this Agreement by reference. Please take the time to familiarize yourself with that policy. In addition, you hereby acknowledge that you have read and understood and agree to be bound by the terms and conditions of the following documents, as they may be amended from time to time, which are hereby incorporated and made an integral part of this Agreement: (i) The Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/udrp/udrp.htm. (ii) The Start-up Trademark Opposition Policy ("STOP"), available at http://www.neulevel.com/countdown/stop.html; and (iii) The Restrictions Dispute Resolution Criteria and Rules, available at http://www.neulevel.com/countdown/rdrp.html. The STOP sets forth the terms and conditions in connection with a dispute between a registrant of a .biz domain name ("Registrant") with any third party (other than Registry Operator or Registrar) over the registration or use of a .biz domain name registered by Registrant that is subject to the Intellectual Property Claim Service. The Intellectual Property Claim Service a service introduced by Registry Operator to notify a trademark or service mark holder ("Claimant") that a second-level domain name has been registered in which that Claimant claims intellectual property rights. In accordance with the STOP and its associated Rules, those Claimants will have the right to challenge registrations through independent ICANN-accredited dispute resolution providers. The UDRP sets forth the terms and conditions in connection with a dispute between a Registrant and any party other than the Registry Operator or Registrar over the registration and use of an Internet domain name registered by Registrant. The RDRP sets forth the terms under which any allegation that a domain name is not used primarily for business or commercial purposes shall be enforced on a case-by-case, fact specific basis by an independent ICANN-accredited dispute provider. None of the violations of the Restrictions will be enforced directly by or through Registry Operator. Registry Operator will not review, monitor, or otherwise verify that any particular domain name is being used primarily for business or commercial purposes or that a domain name is being used in compliance with the SUDRP or UDRP processes. DOMAIN NAME DISPUTE POLICY MODIFICATIONS. You agree that the registry operator, in its sole discretion, may modify its dispute policy. The registry operator will post any such revised policy on its Web site at least thirty (30) calendar days before it becomes effective. You agree that, by maintaining the reservation or registration of your domain name after modifications to the dispute policy become effective, you have agreed to these modifications. DOMAIN NAME DISPUTES. You agree that, if your use of our domain name registration services is challenged by a third party, you will be subject to the provisions specified in our dispute policy in effect at the time of the dispute. You agree that in the event a domain name dispute arises with any third party, you will indemnify and hold us harmless pursuant to the terms and conditions set forth below in this Agreement. If we are notified that a complaint has been filed with a judicial or administrative body regarding your use of our domain name registration services, you agree not to make any changes to your domain name record without our prior approval. We may not allow you to make changes to such domain name record until (i) we are directed to do so by the judicial or administrative body, or (ii) we receive notification by you and the other party contesting your registration and use of our domain name registration services that the dispute has been settled. Furthermore, you agree that if you are subject to litigation regarding your registration and use of our domain name registration services, we may deposit control of your domain name record into the registry of the judicial body by supplying a party with a registrar certificate from us. RESERVATION OF RIGHTS. Spiderweb-Solutions.com Inc. and the .biz Registry Operator, NeuLevel, Inc. expressly reserve the right to deny, cancel or transfer any registration that it deems necessary, in its discretion, to protect the integrity and stability of the registry, to comply with any applicable laws, government rules or requirements, requests of law enforcement, in compliance with any dispute resolution process, or to avoid any liability, civil or criminal, on the part of Spiderweb-Solutions.com Inc. and/or NeuLevel, Inc., as well as thier affiliates, subsidiaries, officers, directors and employees. Spiderweb-Solutions.com Inc. and NeuLevel, Inc. also reserve the right to freeze a domain name during resolution of a dispute. Amendment B: Additional terms for .info domain names. Registrant consents to the use, copying, distribution, publication, modification, and other processing of the Registrant's Personal Data by the .INFO registry operator, and its designees and agents in a manner consistent with the purposes specified pursuant in its contract with ICANN, available at http://www.icann.org/tlds/ Registrant agrees to submit to proceedings under the UDRP and comply with the requirements set forth by the registry operator for domain names registered during the Sunrise Period, including the mandatory Sunrise Dispute Resolution Policy, available at http://www.afilias.info/faq/sunrise-challenge.html . These policies are subject to modification by the registry operator. Registrant agrees to immediately correct and update the registration information for any domain name during its registration term, failure to correct this information shall constitute a breach of this Agreement. Registrant acknowledges that the registry operator will have no liability of any kind for any loss or liability resulting from the proceedings and processes relating to the Sunrise Period or the Land Rush Period, including, without limitation: (a) the ability or inability of a Registrant to obtain a domain name during either the Sunrise or Land Rush periods, and (b) the results of any dispute over a domain name registration which is processed during the Sunrise period. Registrar and the registry operator expressly reserve the right to deny, cancel or transfer any registration that it deems necessary, in its discretion, to protect the integrity and stability of the registry, to comply with any applicable laws, government rules or requirements, requests of law enforcement, in compliance with any applicable dispute resolution process, or to avoid any liability, civil or criminal, on the part of Registrar and/or the registry operator as well as their affiliates, subsidiaries, officers, directors and employees. Registrar and the registry operator also reserve the right to freeze a domain name during resolution of a dispute. Amendment C: Additional terms for .name domain names. .name RESTRICTIONS Registrations in the .name TLD must constitute an individual's "Personal Name". For purposes of the .name restrictions (the "Restrictions"), a "Personal Name" is a person's legal name, or a name by which the person is commonly known. A "name by which a person is commonly known" includes, without limitation, a pseudonym used by an author or painter, or a stage name used by a singer or actor. .name CERTIFICATIONS As a .name domain name Registrant, you hereby certify to the best of your knowledge that: You have the authority to enter into this Agreement; and The registered domain name or .name email address is your Personal Name. PROVISION OF REGISTRATION DATA As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information includes the information contained in the Whois directory, including: (i) your full name and postal address, email address, voice telephone number, and fax number, if available; (ii) the IP addresses and names of the primary nameserver and any secondary nameserver(s) for the domain name; (iii) the full name, postal address, email address, voice telephone number, and fax number, if available, of the technical contact for the domain name; (iv) the full name, postal address, email address, voice telephone number, and fax number if available of the administrative contact for the domain name; (v) the name, postal address, email address, voice telephone number, and fax number, if available, of the billing contact for the domain name. You agree and understand that the foregoing registration data will be publicly available and accessible on the Whois directory as required by Internet Corporation for Assigned Names and Numbers ("ICANN"). You further understand that the foregoing registration data may be transferred outside of the European Community, such as to the United States, and you expressly consent to such export. You hereby represent and warrant the data provided in the registration application is true, correct, up-to-date and complete and that you will continue to keep all of the information provided up-to-date. Your willful provision of inaccurate or unreliable information, your willful failure promptly to update information provided to us, or any failure to respond to our inquiries addressed to the email address of the administrative, billing or technical contact then appearing in the Whois directory with respect to a domain name concerning the accuracy of contact details associated with any registration(s) or the registration of any domain name(s) registered by or through you or your account shall constitute a breach of this Agreement. Any information collected by us concerning an identified or identifiable natural person ("Personal Data") will be used in connection with the registration of your domain name(s) and for the purposes of this Agreement and as required or permitted by the ICANN Agreement or an ICANN Policy. The Global Name Registry, Limited ("Registry Operator") may share your personal data with third parties that act as subcontractors to it for the purposes of this Agreement, and you agree that your personal data may be shared with Registry Operator's subcontractors. You also agree that from time to time, Registry Operator may share some of your personal data, such as your address and postcode, with third parties who are conducting, on behalf of Registry Operator, market analysis. DOMAIN NAME DISPUTE POLICY If you reserved or registered a .name domain name through us, you agree to be bound by our current domain name dispute policy that is incorporated herein and made a part of this Agreement by reference. Please take the time to familiarize yourself with that policy. You hereby acknowledge that you have read and understood and agree to be bound by the terms and conditions of the following documents, as they may be amended from time to time, which are hereby incorporated and made an integral part of this Agreement: the Eligibility Requirements (the "Eligibility Requirements"), available at http://www.name/corporate/page/72/124/index.html; the Eligibility Requirements Dispute Resolution Policy (the "ERDRP"), available at http://www.name/corporate/downloads/erdrp.pdf; and the Uniform Domain Name Dispute Resolution Policy (the "UDRP"), available at http://www.icann.org/urdrp-policy-24oct99.htm. Personal Name domain names and Personal Name email addresses will be granted on a first-come, first-served basis, except for registrations granted as a result of a dispute resolution proceeding. According to the Eligibility Requirements, the following categories of Personal Name Registrations may be registered: (i) the Personal Name of an individual; (ii) the Personal Name of a fictional character, if you have trademark or service mark rights in that character's Personal Name; (iii) in addition to a Personal Name registration, you may add numeric characters to the beginning or the end of your Personal Name so as to differentiate it from other Personal Names. The ERDRP applies to challenges to (i) registered domain names and email address registrations within .name on the grounds that a Registrant does not meet the Eligibility Requirements, and (ii) to Defensive Registrations within .name. The UDRP applies to complaints by trademark or service mark owner concerning the registration and use of an Internet domain name registered by a Registrant. DOMAIN NAME DISPUTE POLICY MODIFICATIONS You agree that the Registry Operator may modify the dispute policy from time to time. Registry Operator will post any such revised policy on its Web site at least thirty (30) calendar days before it becomes effective. You agree that, by maintaining the reservation or registration of your domain name or .name email address after modifications to the dispute policy become effective, you have agreed to these modifications. You acknowledge that if you do not agree to any such modification, you may terminate this Agreement. We will not refund any fees paid by you if you terminate your Agreement with us. DOMAIN NAME DISPUTES You agree that, if your use of our domain name registration services is challenged by a third party, you will be subject to the provisions specified in our dispute policy in effect at the time of the dispute. You agree that in the event a domain name dispute arises with any third party, you will indemnify and hold Spiderweb-Solutions.com Inc. harmless pursuant to the terms and conditions set forth below in this Agreement. If we are notified that a complaint has been filed with a judicial or administrative body regarding your use of our domain name registration services, you agree not to make any changes to your domain name record without our prior approval. We may not allow you to make changes to such domain name record until (i) we are directed to do so by the judicial or administrative body, or (ii) we receive notification by you and the other party contesting your registration and use of our domain name registration services that the dispute has been settled. .NAME EMAIL The service for which you have registered may, at your option, include .name Email. To the extent you opt to use .name Email, you are obliged to do so in accordance with all applicable legislation and are responsible for all use of .name Email, including the content of messages sent through .name Email. You undertake to familiarize yourself with the content of and to comply with the generally accepted rules for Internet and email usage. This includes, but is not limited to the Acceptable Use Policy, available at http://www.name/corporate/downloads/aup.pdf, as well as the following restrictions. Without prejudice to the foregoing, you undertake not to use .name Email: to encourage, allow or participate in any form of illegal or unsuitable activity, including but not restricted to the exchange of threatening, obscene or offensive messages, spreading computer viruses, breach of copyright and/or proprietary rights or publishing defamatory material; to gain illegal access to systems or networks by unauthorized access to or use of the data in systems or networks, including all attempts at guessing passwords, checking or testing the vulnerability of a system or network or breaching the security or access control without the sufficient approval of the owner of the system or network; to interrupt data traffic to other users, servers or networks, including, but not restricted to, mail bombing, flooding, Denial of Service (DoS) attacks, willful attempts to overload another system or other forms of harassment; or for spamming, which includes, but is not restricted to, the mass mailing of unsolicited email, junk mail, the use of distribution lists (mailing lists) which include persons who have not specifically given their consent to be placed on such a distribution list Users are not permitted to provide false names or in any other way to pose as somebody else when using .name Email. Registry Operator reserves the right to implement additional anti-spam measures, to block spam or mail from systems with a history of abuse from entering Registry Operator's .name Email. You understand and agree that Registry Operator may delete material that does not conform to clause (c) above or that in some other way constitutes a misuse of .name Email. You further understand and agree that Registry Operator is at liberty to block your access to .name Email if you use .name Email in a way that contravenes this Agreement. You will be given prior warning of discontinuation of the .name Email unless it would damage the reputation of Registry Operator or jeopardize the security of Registry Operator or others to do so. Registry Operator reserves the right to immediately discontinue Email Forwarding without notice if the technical stability of .name Email is threatened in any way, or if you are in breach of this Agreement. On discontinuing .name Email, Registry Operator is not obliged to store any contents or to forward unsent email to you or a third party. You understand and agree that to the extent Registry Operator is required by law to disclose certain information or material in connection with your .name Email, Registry Operator will do so in accordance with such requirement and without notice to you. RESERVATION OF RIGHTS Spiderweb-Solutions.com Inc. and Registry Operator expressly reserve the right to deny, cancel or transfer any registration that it deems necessary, in its discretion, to protect the integrity and stability of the Registry, to comply with any applicable laws, government rules or requirements, requests of law enforcement, in compliance with any dispute resolution process, or to avoid any liability, civil or criminal, on the part of Spiderweb-Solutions.com Inc. and/or Registry Operator, as well as their affiliates, subsidiaries, officers, directors and employees. Spiderweb-Solutions.com Inc. and Registry Operator also reserve the right to freeze a domain name during a resolution of a dispute. LIMITATION OF LIABILITY You agree that Registry Operator will have no liability of any kind for any loss or liability resulting from (i) the processing of registration requests prior to live SRS launch, including, without limitation, your ability or inability to obtain a .name domain name or .name Email address registration using these processes; or (ii) any dispute over any .name domain name, .name Email address, Defensive Registration or NameWatch Registration, including the decision of any dispute resolution proceeding related to any of the foregoing. INDEMNIFICATION You agree to indemnify, defend and hold harmless Registry Operator, and its directors, officers, employees, affiliate and agents from and against any and all claims, damages, liabilities, costs and expenses, including reasonable legal fees and expenses, arising out of or relating to your breach of this Agreement. This indemnification obligation will survive the termination or expiration of this Agreement. COMPLIANCE WITH TERMS AND CONDITIONS Registrar shall comply with the following: ICANN standards, policies, procedures, and practices for which Registry Operator has monitoring responsibility in accordance with the Registry Agreement or under any other arrangement with ICANN; and operational standards, policies, procedures, and practices for the Registry TLD established from time to time by Registry Operator in a non-arbitrary manner and applicable to all registrars, including affiliates of Registry Operator, and consistent with ICANN's standards, policies, procedures, and practices and Registry Operator's Registry Agreement with ICANN. Among Registry Operator's operational standards, policies, procedures, and practices are those set forth in Exhibit E of the Registry-Registrar Agreement, available at http://www.icann.org/tlds/agreements/name/registry-agmt-appf-03jul01.htm. Additional or revised Registry Operator operational standards, policies, procedures, and practices for the Registry TLD shall be effective upon thirty (30) days notice by Registry Operator to Registrar. Amendment D: Additional terms for .us domain names. You agree to additional terms of .us registration list on the .us Registry website located at http://www.neustar.us/policies/index.html US Nexus Requirement Customers applying for registration of a .us domain name must be: A natural person (i) who is a citizen or permanent resident of the United States of America or any of its possessions or territories, or (ii) whose primary place of domicile is in the United States of America or any of its possessions, or An entity or organization that is (i) incorporated within one of the fifty (50) U.S. states, the District of Columbia, or any of the United States possessions or territories or (ii) organized or otherwise constituted under the laws of a state of the United States of America, the District of Columbia or any of its possessions or territories, or An entity or organization (including a federal, state, or local government of the United States, or a political subdivision thereof) that has a bona fide presence in the United States. US Name Server Requirement The name servers listed in connection with the .us domain name must be located within the United States. Amendment E: Additional terms for .mobi domain names. Registered Name Holder shall: Indemnify to the maximum extent permitted by law, defend and hold harmless Registry Operator, and its directors, officers, employees and agents from and against any and all claims, damages, liabilities, costs and expenses, including reasonable legal fees and expenses, arising out of or relating to the Registered Name Holder's domain name registration and or use, and this indemnification obligation survive the termination or expiration of the registration agreement; Indemnify, defend and hold harmless Registry Services Provider, its subsidiaries and affiliates, and the directors, officers, employees and agents or each of them, from and against any and all claims, damages, liabilities, costs and expenses, including reasonable legal fees and expenses, arising out of or relating to the Registered Name Holder's domain name registration and or use, and indemnification obligation survive the termination or expiration of the registration agreement; Acknowledge and agree that notwithstanding anything in this Agreement to the contrary, mTLD Top Level Domain Ltd. ("dotmobi"), the Registry Operator of the .mobi TLD, is and shall be an intended third party beneficiary of this Agreement. As such, the parties to this Agreement acknowledge and agree that the third party beneficiary rights of dotmobi have vested and that dotmobi has relied on its third party beneficiary rights under this Agreement in agreeing to TierraNet being a registrar for the .mobi top-level domain. Additionally, the third party beneficiary rights of dotmobi shall survive any termination or expiration of this Agreement. Comply with ICANN requirements, standards, policies, procedures, and practices for which Registry Operator has monitoring responsibility in accordance with the Registry Agreement or other arrangement with ICANN; Comply with operational standards, policies, procedures, and practices for the Registry TLD established from time to time by Registry Operator in a non-arbitrary manner as Registry Policies, applicable to all registrars and/or Registered Name Holders, and consistent with the Registry Agreement shall be effective upon thirty days notice by Registry Operator to Registrar; Consent to the use, copying, distribution, publication, modification and other processing of Registered Name Holder's Personal Data by Registry Operator and its designees and agents in a manner consistent with the purposes specified pursuant to Subsection 2.6 and with relevant mandatory local data protection, laws and privacy; Submit to proceedings commenced under ICANN's Uniform Domain Name Dispute Resolution Policy ("UDRP"); Immediately correct and update the registration information for the registered Name during the registration term for the Registered Name; Acknowledge and agree to be bound by the terms and conditions of the initial launch and general operations of the Registry TLD, including without limitation the Limited Industry Launch, the Sunrise Period, the Land Rush Period, the Sunrise Dispute Resolution Policy, the Premium Name Allocation Process, and the General Registration Period , and further to acknowledge that Registry Operator and the Registry Service Provider has no liability of any kind for any loss or liability resulting from the proceedings and processes relating to the Limited Industry Launch, the Sunrise Period, the Land Rush Period, the Sunrise Dispute Resolution Policy, the Premium Name Allocation Process, and the General Registration Period including, without limitation: (a) the ability or inability of a registrant to obtain a Registered Name during these periods, and (b) the results of any dispute made during the limited industry launch or over a Sunrise Registration. Acknowledge and agree that the Registry and Registry Services Provider, acting in consent with the Registry, reserves the right to deny, cancel or transfer any registration that it deems necessary, in its discretion (i) to protect the integrity and stability of the registry; (ii) to comply with all applicable laws, government rules or requirements, requests of law enforcement, in compliance with any dispute resolution process; (iii) to avoid any liability, civil or criminal, on the part of the Registry as well as its affiliates, subsidiaries, officers, directors, representatives, employees, and stockholders; (iv) for violations of the terms and conditions herein; or (v) to correct mistakes made by the Registry or any registrar in connection with a domain name registration, and the Registry also reserves the right to freeze a Registered Name during resolution of a dispute. Acknowledge and agree that they must comply with the requirements, standards, policies, procedures and practices set forth in the dotmobi Style Guide (www.mtld.mobi) and consent to the monitoring of the website as described in the dotmobi Style Guide monitoring guidelines (www.mtld.mobi) for compliance with the Style Guide. Furthermore, Registrant acknowledges and agrees that this Style Guide is subject to modification by the Registry with any such changes appearing at the previously designated URL, and that Registrant must promptly comply with any such changes in the time allotted. Acknowledge and agree that Proxy or Proxy Registrations will not be allowed during the Sunrise Period, the Limited Industry Launch and the Premium Name Allocation and Auction Period, and in such an instance will constitute a material breach to this contract. Registrant acknowledges and agrees that they must comply with the requirements, standards, policies, procedures, and practices set forth in the dotmobi Style Guide (www.mtld.mobi) and consent to the monitoring of the website as described in the dotmobi Style Guide monitoring guidelines (www.mtld.mobi) for compliance with the Style Guide. Furthermore, Registrant acknowledges and agrees that this Style Guide is subject to modification by the Registry with any such changes appearing at the previously designated URL, and that Registrant must promptly comply with any such changes in the time allotted.

Domain Name Dispute Resolution Policy (UDRP)
Purpose. This Uniform Domain Name Dispute Resolution Policy (the "Policy") has been adopted by the Internet Corporation for Assigned Names and Numbers ("ICANN"), is incorporated by reference into your Registration Agreement, and sets forth the terms and conditions in connection with a dispute between you and any party other than us (the registrar) over the registration and use of an Internet domain name registered by you. Proceedings under Paragraph 4 of this Policy will be conducted according to the Rules for Uniform Domain Name Dispute Resolution Policy (the "Rules of Procedure"), which are available at www.icann.org/udrp/udrp-rules-24oct99.htm, and the selected administrative-dispute-resolution service provider's supplemental rules. Your Representations. By applying to register a domain name, or by asking us to maintain or renew a domain name registration, you hereby represent and warrant to us that (a) the statements that you made in your Registration Agreement are complete and accurate; (b) to your knowledge, the registration of the domain name will not infringe upon or otherwise violate the rights of any third party; (c) you are not registering the domain name for an unlawful purpose; and (d) you will not knowingly use the domain name in violation of any applicable laws or regulations. It is your responsibility to determine whether your domain name registration infringes or violates someone else's rights. Cancellations, Transfers, and Changes. We will cancel, transfer or otherwise make changes to domain name registrations under the following circumstances: subject to the provisions of Paragraph 8, our receipt of written or appropriate electronic instructions from you or your authorized agent to take such action; our receipt of an order from a court or arbitral tribunal, in each case of competent jurisdiction, requiring such action; and/or our receipt of a decision of an Administrative Panel requiring such action in any administrative proceeding to which you were a party and which was conducted under this Policy or a later version of this Policy adopted by ICANN. (See Paragraph 4(i) and (k) below.) We may also cancel, transfer or otherwise make changes to a domain name registration in accordance with the terms of your Registration Agreement or other legal requirements. Mandatory Administrative Proceeding. This Paragraph sets forth the type of disputes for which you are required to submit to a mandatory administrative proceeding. These proceedings will be conducted before one of the administrative-dispute-resolution service providers listed at www.icann.org/udrp/approved-providers.htm (each, a "Provider"). Applicable Disputes. You are required to submit to a mandatory administrative proceeding in the event that a third party (a "complainant") asserts to the applicable Provider, in compliance with the Rules of Procedure, that your domain name is identical or confusingly similar to a trademark or service mark in which the complainant has rights; and you have no rights or legitimate interests in respect of the domain name; and your domain name has been registered and is being used in bad faith. In the administrative proceeding, the complainant must prove that each of these three elements are present. Evidence of Registration and Use in Bad Faith. For the purposes of Paragraph 4(a)(iii), the following circumstances, in particular but without limitation, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad faith: circumstances indicating that you have registered or you have acquired the domain name primarily for the purpose of selling, renting, or otherwise transferring the domain name registration to the complainant who is the owner of the trademark or service mark or to a competitor of that complainant, for valuable consideration in excess of your documented out-of-pocket costs directly related to the domain name; or you have registered the domain name in order to prevent the owner of the trademark or service mark from reflecting the mark in a corresponding domain name, provided that you have engaged in a pattern of such conduct; or you have registered the domain name primarily for the purpose of disrupting the business of a competitor; or by using the domain name, you have intentionally attempted to attract, for commercial gain, Internet users to your website or other on-line location, by creating a likelihood of confusion with the complainant's mark as to the source, sponsorship, affiliation, or endorsement of your website or location or of a product or service on your website or location. How to Demonstrate Your Rights to and Legitimate Interests in the Domain Name in Responding to a Complaint. When you receive a complaint, you should refer to Paragraph 5 of the Rules of Procedure in determining how your response should be prepared. Any of the following circumstances, in particular but without limitation, if found by the Panel to be proved based on its evaluation of all evidence presented, shall demonstrate your rights or legitimate interests to the domain name for purposes of Paragraph 4(a)(ii): before any notice to you of the dispute, your use of, or demonstrable preparations to use, the domain name or a name corresponding to the domain name in connection with a bona fide offering of goods or services; or you (as an individual, business, or other organization) have been commonly known by the domain name, even if you have acquired no trademark or service mark rights; or you are making a legitimate noncommercial or fair use of the domain name, without intent for commercial gain to misleadingly divert consumers or to tarnish the trademark or service mark at issue. Selection of Provider. The complainant shall select the Provider from among those approved by ICANN by submitting the complaint to that Provider. The selected Provider will administer the proceeding, except in cases of consolidation as described in Paragraph 4(f). Initiation of Proceeding and Process and Appointment of Administrative Panel. The Rules of Procedure state the process for initiating and conducting a proceeding and for appointing the panel that will decide the dispute (the "Administrative Panel"). Consolidation. In the event of multiple disputes between you and a complainant, either you or the complainant may petition to consolidate the disputes before a single Administrative Panel. This petition shall be made to the first Administrative Panel appointed to hear a pending dispute between the parties. This Administrative Panel may consolidate before it any or all such disputes in its sole discretion, provided that the disputes being consolidated are governed by this Policy or a later version of this Policy adopted by ICANN. Fees. All fees charged by a Provider in connection with any dispute before an Administrative Panel pursuant to this Policy shall be paid by the complainant, except in cases where you elect to expand the Administrative Panel from one to three panelists as provided in Paragraph 5(b)(iv) of the Rules of Procedure, in which case all fees will be split evenly by you and the complainant. Our Involvement in Administrative Proceedings. We do not, and will not, participate in the administration or conduct of any proceeding before an Administrative Panel. In addition, we will not be liable as a result of any decisions rendered by the Administrative Panel. Remedies. The remedies available to a complainant pursuant to any proceeding before an Administrative Panel shall be limited to requiring the cancellation of your domain name or the transfer of your domain name registration to the complainant. Notification and Publication. The Provider shall notify us of any decision made by an Administrative Panel with respect to a domain name you have registered with us. All decisions under this Policy will be published in full over the Internet, except when an Administrative Panel determines in an exceptional case to redact portions of its decision. Availability of Court Proceedings. The mandatory administrative proceeding requirements set forth in Paragraph 4 shall not prevent either you or the complainant from submitting the dispute to a court of competent jurisdiction for independent resolution before such mandatory administrative proceeding is commenced or after such proceeding is concluded. If an Administrative Panel decides that your domain name registration should be canceled or transferred, we will wait ten (10) business days (as observed in the location of our principal office) after we are informed by the applicable Provider of the Administrative Panel's decision before implementing that decision. We will then implement the decision unless we have received from you during that ten (10) business day period official documentation (such as a copy of a complaint, file-stamped by the clerk of the court) that you have commenced a lawsuit against the complainant in a jurisdiction to which the complainant has submitted under Paragraph 3(b)(xiii) of the Rules of Procedure. (In general, that jurisdiction is either the location of our principal office or of your address as shown in our Whois database. See Paragraphs 1 and 3(b)(xiii) of the Rules of Procedure for details.) If we receive such documentation within the ten (10) business day period, we will not implement the Administrative Panel's decision, and we will take no further action, until we receive (i) evidence satisfactory to us of a resolution between the parties; (ii) evidence satisfactory to us that your lawsuit has been dismissed or withdrawn; or (iii) a copy of an order from such court dismissing your lawsuit or ordering that you do not have the right to continue to use your domain name. All Other Disputes and Litigation. All other disputes between you and any party other than us regarding your domain name registration that are not brought pursuant to the mandatory administrative proceeding provisions of Paragraph 4 shall be resolved between you and such other party through any court, arbitration or other proceeding that may be available. Our Involvement in Disputes. We will not participate in any way in any dispute between you and any party other than us regarding the registration and use of your domain name. You shall not name us as a party or otherwise include us in any such proceeding. In the event that we are named as a party in any such proceeding, we reserve the right to raise any and all defenses deemed appropriate, and to take any other action necessary to defend ourselves. Maintaining the Status Quo. We will not cancel, transfer, activate, deactivate, or otherwise change the status of any domain name registration under this Policy except as provided in Paragraph 3 above. Transfers During a Dispute. Transfers of a Domain Name to a New Holder. You may not transfer your domain name registration to another holder (i) during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded; or (ii) during a pending court proceeding or arbitration commenced regarding your domain name unless the party to whom the domain name registration is being transferred agrees, in writing, to be bound by the decision of the court or arbitrator. We reserve the right to cancel any transfer of a domain name registration to another holder that is made in violation of this subparagraph. Changing Registrars. You may not transfer your domain name registration to another registrar during a pending administrative proceeding brought pursuant to Paragraph 4 or for a period of fifteen (15) business days (as observed in the location of our principal place of business) after such proceeding is concluded. You may transfer administration of your domain name registration to another registrar during a pending court action or arbitration, provided that the domain name you have registered with us shall continue to be subject to the proceedings commenced against you in accordance with the terms of this Policy. In the event that you transfer a domain name registration to us during the pendency of a court action or arbitration, such dispute shall remain subject to the domain name dispute policy of the registrar from which the domain name registration was transferred. Policy Modifications. We reserve the right to modify this Policy at any time with the permission of ICANN. We will post our revised Policy at /new_dispute.html at least thirty (30) calendar days before it becomes effective. Unless this Policy has already been invoked by the submission of a complaint to a Provider, in which event the version of the Policy in effect at the time it was invoked will apply to you until the dispute is over, all such changes will be binding upon you with respect to any domain name registration dispute, whether the dispute arose before, on or after the effective date of our change. In the event that you object to a change in this Policy, your sole remedy is to cancel your domain name registration with us, provided that you will not be entitled to a refund of any fees you paid to us. The revised Policy will apply to you until you cancel your domain name registration.

Additional terms for dial up internet access
Spiderweb-Solutions.com Inc. SERVICES The usage allowed with Spiderweb-Solutions.com Inc. dialup product are limited to 200 hours on a rolling 30 days basis. All services are prepay. CAMPING ON Spiderweb-Solutions.com Inc. NETWORK While you are free to dial in at any time, these are not dedicated connections. When you are not actively using the system, Spiderweb-Solutions.com Inc. requests that you log off to ensure that connections are available for other active users. Spiderweb-Solutions.com Inc. may utilize detection programs to ensure that users are not using automated programs just to keep the connection alive. If your usage exceeds 200 hours per month, Spiderweb-Solutions.com Inc. reserves the right to discontinue service or reprice the user pricing to more closely reflect actual usage. Spiderweb-Solutions.com Inc. may terminate service in accordance with the Termination and Suspension policy outlined above. SOFTWARE Spiderweb-Solutions.com Inc. services may allow users to link to other Internet software that is "shareware" or "freeware." Spiderweb-Solutions.com Inc. is not the author of, or otherwise responsible for, any such software nor is Spiderweb-Solutions.com Inc. actively engaged in the sale or licensing of such software. Spiderweb-Solutions.com Inc. makes no warranty of any kind, either expressed or implied, with respect to freeware or shareware available to users. Spiderweb-Solutions.com Inc. accepts no liability of any kind with respect to such software or any damages resulting from use thereof. The user assumes all risk of all kinds with respect to such software. The user, and not Spiderweb-Solutions.com Inc., shall pay any and all shareware license fees. The user cannot assert any claim against Spiderweb-Solutions.com Inc. with respect to any shareware or freeware obtained while using Spiderweb-Solutions.com Inc. services.

Digital Millenium Copyright Act (DMCA)
For problems arising under the Digital Millennium Copyright Act, please contact us at: Spiderweb-Solutions.com Inc. 7050 27th Avenue, Suite 502 Montreal, Quebec, Canada (514) 217-5126 (514) 728-6180 (fax) e-mail@Spiderweb-Solutions.com

Termination and Suspension
Spiderweb-Solutions.com Inc. may, at its sole discretion, terminate the user's account at any time with or without cause. Spiderweb-Solutions.com Inc. also may, at its sole discretion, suspend a user's account at any timewith or without cause. Termination or suspension for cause does not release the user from liability for charges due and owing. Spiderweb-Solutions.com Inc. may delete all data, files or other information that is stored in user's account upon termination. If payment has not been made pursuant to these terms and conditions, Spiderweb-Solutions.com Inc. may exercise it's right to delete data files stored in the user's account. Spiderweb-Solutions.com Inc. may, at its sole discretion, terminate or suspend any user's account in order to satisfy the safe harbor provisions of the Digital Millennium Copyright Act. Spiderweb-Solutions.com Inc. reserves the right to cancel service at any time for any reason. Should Spiderweb-Solutions.com Inc. cancel service, prepaid monthly fees for service not rendered will be prorated and refunded. Customers may cancel their accounts at the end of their billing period, or on an even month. In this case, prepaid monthly fees for service not rendered will be prorated and refunded. Spiderweb-Solutions.com Inc. reserves the right to change its policies or prices at any time. Prices are guaranteed for the period of pre-payment only.



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