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The Approach:
1. Your First
Approach: If you approach a merchant as a sales agent, you
will become: "another one of those Sales Rep, who wants to sell
me something". You will most likely receive a NO answer or
they will hang-up on you.
On your first
contact, introduce yourself as a customer. Ask them if
they have a website you can visit to check out their products,
prices and/or store information. If they tell you they
don't have one, show them how surprised you are.
Let them feel as
they did not fulfill a customer's need, and this service should
be provided to you. Note that most merchants already
understand the need to have a website, you just need to reinforce
it, and make them feel this is something they need to act upon
quickly. If you succeed to do that, you now became the
rescuer. THEY NEED YOU.
2. Your Second
Approach: Now that they feel you did not come primarily to
sell them something, but to use their services and products,
introduce yourself. You have something they need.
In brief, you need
to:
Assess the
Situation
Identify the Need
Create the
Urgency Offer the
Solution |